1. Acceptance of Terms
These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and hi77 ("the Platform", "we", "us"). By creating an account, making a deposit, or placing a bet on hi77, you acknowledge that you have read, understood, and agreed to these Terms in their entirety.
hi77 reserves the right to update or amend these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of the platform after a change is posted constitutes acceptance of the revised Terms. It is your responsibility to check this page periodically.
2. Eligibility
To open and maintain an account on hi77, you must satisfy all of the following conditions at the time of registration and at all times while your account remains active:
- You are at least 21 years of age.
- You are accessing the platform from within the Philippines.
- You are registering as an individual, acting on your own behalf, and not as an agent or representative of any other person.
- You are not aware of any legal restriction in your jurisdiction that would prohibit you from using the platform.
- You do not already hold another active account on hi77.
- You are not a director, employee, or close relative of an employee of hi77 or any associated company.
hi77 may request documentation to verify your age and identity at any point. Failure to provide satisfactory documentation may result in account suspension and withholding of funds pending review.
3. Account Registration and KYC
Each player may hold only one account on hi77. Duplicate accounts are not permitted and will be closed when detected. Any balances associated with duplicate accounts may be forfeited.
During registration, you are required to provide accurate and complete personal information. Providing false details — including a false date of birth, name, or contact information — is a breach of these Terms and may result in permanent account closure.
Before withdrawal access is enabled, all accounts must complete Know Your Customer (KYC) identity verification. This process requires submission of a valid government-issued ID and may include proof of address. hi77 uses this process to confirm player identity and to comply with applicable anti-money laundering obligations.
You are responsible for keeping your account information up to date. If any of your registered details change, please update them promptly through your account settings or by contacting support.
4. Deposits and Withdrawals
All financial transactions on hi77 are denominated in Philippine Peso (PHP). The platform accepts deposits and processes withdrawals via the following methods only:
- GCash (Philippine e-wallet)
- Maya (Philippine e-wallet)
- Philippine bank transfer (online and mobile banking)
Credit cards and cryptocurrency are not accepted as deposit or wagering methods on hi77. Attempts to deposit using unsupported payment methods will be declined.
Deposits are credited to your account after confirmation from the relevant payment provider. Processing times may vary depending on the method and the volume of transactions at any given time. hi77 does not accept deposits made on behalf of another person — the payment account used must match the verified identity of the hi77 account holder.
Withdrawal requests are subject to identity verification. All withdrawals will be sent to the same account or wallet used for the most recent deposit unless an updated and verified method has been provided. hi77 reserves the right to request additional verification documentation before processing a withdrawal at any value.
Balances may not be transferred between hi77 accounts. Players may not use hi77 as a financial transfer mechanism.
5. Betting and Gaming Rules
All wagers placed on hi77 — whether on slot games, live casino tables, sports markets, esports events, or eBingo — are governed by the rules of the relevant product category and any specific rules displayed at the time of placing the bet.
General rules that apply across all betting and gaming activity on hi77 include the following:
- All bets are final once confirmed by the system. You may not cancel a bet after confirmation.
- Bets placed on incorrect odds or prices due to a system error may be voided at hi77's discretion, with stakes returned.
- Outcomes for sports and esports markets are determined by the official result of the relevant competition. Where a result is disputed, hi77 will follow the ruling of the relevant governing body.
- Game outcomes for slots and live casino are determined by certified random number generation and the rules of the relevant game provider.
- hi77 reserves the right to limit stake amounts, restrict access to specific markets, or apply other account-level controls in cases of suspected abuse, system exploitation, or irregular betting patterns.
5.1 Sports Betting
The hi77 sportsbook covers Philippine Basketball Association (PBA) games, NBA, international football leagues, boxing, volleyball, and esports competitions including Mobile Legends: Bang Bang and DOTA 2. Market availability and live in-play coverage may vary by event. Results are finalised based on the official outcome declared by the relevant sporting authority.
5.2 Slots and Live Casino
Slots and live casino games operate under the rules of their respective game providers. Return-to-player (RTP) rates and game rules are disclosed within each game. Winnings generated through these games are credited to your hi77 balance immediately upon confirmation by the game engine. hi77 does not guarantee any specific outcome from any game session.
6. Bonuses and Promotional Activity
hi77 may offer bonuses, cashback arrangements, or other promotional activity to registered players from time to time. All promotions are subject to their own specific terms, which will be stated at the time the promotion is active. General rules governing promotional activity include:
- Bonuses are credited to eligible accounts only. Eligibility criteria will be stated per promotion.
- Wagering or turnover requirements, where applicable, will be disclosed alongside each promotion.
- hi77 does not guarantee the availability of any particular promotion at any time.
- Abuse of promotional activity — including use of multiple accounts to claim the same offer — will result in forfeiture of the relevant bonus and may result in account closure.
hi77 does not make any general guarantees about bonus amounts, percentages, or values on this page. Specific promotional details are published separately when active.
7. Account Security and Responsibility
You are solely responsible for maintaining the confidentiality of your hi77 login credentials. All activity conducted through your account — including bets placed and withdrawals initiated — is your responsibility, whether or not you personally performed those actions.
If you suspect that your account has been accessed by an unauthorised party, you must contact hi77 support immediately. hi77 will investigate and may temporarily suspend the account while the matter is reviewed.
hi77 uses SSL encryption across all platform pages, OTP two-factor authentication at login, and KYC-verified withdrawal processes. These measures are in place to protect your account, but they do not remove your own responsibility to use secure passwords and to log out from shared devices.
8. Prohibited Conduct
The following conduct is strictly prohibited on hi77 and may result in immediate account suspension, permanent closure, and forfeiture of any balance:
- Registering while under 21 years of age or providing false personal details during registration.
- Holding more than one active account on the platform.
- Using the platform in any way designed to exploit a technical error, pricing error, or system vulnerability.
- Colluding with other players to influence the outcome of any game or betting market.
- Using automated software, bots, or any non-human process to interact with the platform.
- Attempting to launder money or conduct any other financial crime through the platform.
- Threatening, harassing, or abusing any hi77 staff member or other player.
9. Responsible Gaming
hi77 is committed to supporting responsible gaming. The platform is intended for entertainment only. Gambling involves real financial risk and is not a guaranteed source of income. Players are encouraged to set personal limits and to take regular breaks from gaming activity.
Every hi77 account includes access to the following responsible gaming tools:
- Deposit limits — set daily, weekly, or monthly maximum deposit amounts directly in your account settings.
- Session time reminders — configure alerts to notify you when you have been active for a set period.
- Self-exclusion — temporarily or permanently restrict your own access to the platform. This can be activated through account settings without needing to contact support.
If you believe your gaming activity is causing personal or financial harm, we encourage you to use the self-exclusion tool and to seek support from relevant organisations. For full information on the tools available, visit the Responsible Gaming page. hi77 is a 21+ platform and takes its obligations to player welfare seriously.
10. Account Suspension and Closure
hi77 reserves the right to suspend or close any account at any time where there are reasonable grounds to believe that a player has violated these Terms. In cases of suspected fraud, identity misrepresentation, underage play, or financial crime, hi77 may place an immediate hold on the account and its associated balance pending investigation.
Players who wish to close their account voluntarily may do so by contacting hi77 support. Any remaining balance in good standing will be returned via the verified withdrawal method on file, subject to standard KYC checks.
11. Intellectual Property
All content on the hi77 platform — including but not limited to the hi77 name, logo, game interfaces, graphics, written content, and software — is the property of hi77 or its licensors. You may not copy, reproduce, distribute, or create derivative works from any hi77 content without express written permission.
12. Limitation of Liability
hi77 provides the platform on an "as is" and "as available" basis. While we make every reasonable effort to keep the platform available and functioning correctly, we do not guarantee uninterrupted access or error-free operation at all times.
To the maximum extent permitted under applicable law, hi77 shall not be liable for any loss of profits, loss of data, or any indirect or consequential loss arising from your use of the platform, including losses resulting from technical errors, service interruptions, or actions taken in accordance with these Terms.
13. Governing Law
These Terms shall be governed by and interpreted in accordance with applicable law. Any dispute arising in connection with your use of hi77 that cannot be resolved through our internal support process may be referred to the relevant dispute resolution mechanism available under applicable Philippine law.
14. Contact and Support
If you have questions about these Terms, need to report a concern, or require support with your account, the hi77 support team is available 24 hours a day, 7 days a week. You can reach us via the support channel on the platform or by email at [email protected]. For responsible gaming concerns, please also see our dedicated Responsible Gaming page.